General Terms and Conditions
1) Conclusion of contract
The prices indicated apply to bookings made from 01.01.19 until a new price list is issued. By submitting your registration you are offering the lessor the binding conclusion of an accommodation contract. This can be submitted in writing, orally or by telephone. Telephone information, ancillary agreements and other assurances of any kind are non-binding and only form an integral part of the contract if we have confirmed them in writing. The contract is only binding for the lessor when we have confirmed it in writing.
€ 50 immediately upon booking (only applies to online bookings). When booking by e-mail, the deposit of € 50 must be paid within 14 days after receipt of the reservation confirmation; otherwise the reservation will be deemed ineffective.
The remaining sum, plus any ancillary costs, will be invoiced on site on the day of departure.
b) Rental properties
A deposit of 50% of the total amount must be paid immediately upon booking to enable your booking to be definitively confirmed. The remaining sum, plus any ancillary costs, will be invoiced on site on the day of departure. If we have not received the deposit within 14 days, we are forced to delete your booking. Please also note our cancellation policy under point 5b (cancellation of rental properties).
If the total amount is paid in full or transferred in advance, in the event of early departure the overpaid costs will neither be refunded nor credited and will therefore be retained.
3) Ancillary costs
Please pay the ancillary costs, such as electricity consumption, at reception on the day of departure.
4) Total rental price
The rental sum and ancillary services can be found on our price list. We will confirm them in writing. These prices will not be reduced if the actual length of stay changes.
You can cancel your reservation in writing at any time without stating a reason, up to and including 6:00 p.m. on the first day of the booked stay. To avoid any misunderstandings, please only do so in writing, not by phone. In the event of withdrawal or cancellation, the deposit of € 50 will be retained.
Spaces that are not occupied at 9:00 a.m. one day after the start of the rental period and for which no written agreement has been made regarding a late arrival can be used by the campsite management in any other way, as can spaces that are vacated due to early departure.
b) Rental properties
You can cancel your booking in writing at any time up to the start of the booked stay. To avoid any misunderstandings, please only do so in writing, not by phone. Our entitlement to the agreed remuneration thereby remains unaffected even if you do not start your holiday, whatever the reasons for the cancellation.
In the event of cancellation, the deposit of 50% of the total amount will be retained. We recommend taking out travel cancellation insurance. If cancellation takes place less than 30 days before the arrival date, the total amount must be paid. The lessor is obliged to pay compensation if the accommodation is not provided, up to a maximum of the full amount of the agreed rental fee.
6) Rental properties
The rental properties may only be occupied according to the maximum occupancy number specified in the price table and only by the specified persons.
Lessees are obliged to treat the property and its contents with due care and consideration and to use it only with the contractually agreed number of people. Please check your rental property, inventory and other items upon arrival. We want to look after you optimally - please help us to do so. Damage and lost inventory and other rental items must be reimbursed by the lessee. The lessee is also liable for his fellow travellers. Special liability insurance can be taken out.
You must hand over the object in proper condition and swept clean. This includes: Washing the dishes, pots and pans, etc., emptying the refrigerator, disposing of the rubbish. Key handover must take place before departure.
We reserve the right charge an additional cleaning fee of € 100 to deal with gross contamination or damage caused to the rental properties by dogs. Damage or repairs that exceed the cleaning fee will be invoiced separately.
7) Campsite rules
The lessee and his fellow travellers must observe the posted campsite rules, especially with regard to the rest periods (10.30 p.m. to 6.00 a.m.). In the event of gross violations, the lessor is entitled to terminate the contract immediately without prior notice. The lessee is not entitled to partial reimbursement of the rent.
8) Advantage and discount cards
In the event of a booking, the following principle applies in connection with various advantage and discount cards (e.g. ADAC card):
ÜIf the deposit paid exceeds the reduced invoice amount on departure, the difference cannot be refunded. Likewise, if the entire invoice amount is paid in advance, the price cannot be offset against benefit or discount cards retrospectively.
We reserve the right to correct errors, including printing and calculation errors.
Only registered persons may use the space. Day visitors are permitted after registering at reception, overnight guests must pay the applicable prices including tourist tax.
11) Driving into the campsite
is only allowed with a valid registration confirmation.
Each guest undertakes to treat the inventory and the rental space with care. He is also obliged to compensate the lessor for any damage he has caused.
13) Arrival and departure
The booked space is available from 12 noon on the day of arrival and must be handed over by 10 a.m. on the day of departure. Rental accommodation can be occupied from 2 p.m. and must also be vacated by 10 a.m.
14) Price increases
We reserve the right to increase prices annually and modify the season dates. The prices shown on booking confirmations are no longer valid after a price increase or season date modification.
15) Severability clause
Should individual points of this contract be legally ineffective, they apply in accordance with their intended purpose. The remaining contractual provisions thereby continue to apply in any event.